Spring Clean your Finances
With Spring in the air, and everything fresh, we thought that it is also a good time to freshen up our finances. We checked out the Money Smart website at the Australian Securities & Investments Commission and it had some great ideas. Here are a few that might help you:
Freshen up your loans
After you’ve finished spring cleaning your house, spend some time tidying up your loans.
- Try asking your lender if they can give you a better deal on your interest rate.
- Consider consolidating some of your high interest debts into a longer term loan with a lower interest rate.
- Try paying a few extra repayments.
- Consider utilising an offset account.
- Do you really need a redraw facility or is it just dragging out your loan term by encouraging further spending?
Review your bank accounts
- Check the return that you’re earning on your savings. Can you get a better rate by switching financial institutions?
- What about changing the type of account or locking some money away in a term deposit?
- Are you utilising back accounts that don’t charge fees?
Review your budget
Make sure you are setting and tracking your spending. Set realistic saving goals and review your level of spending.
- Are you getting the best deal on your electricity, telephone and gas? Are you taking steps to minimise your electricity, gas and water usage?
- What about your insurances? When was the last time you shopped around? Ensure that your insurances provide adequate cover and that you are aware of any shortfalls.
- Do you have a fixed budget for gifts, including Christmas?
- What about clothes. Can you wash them or do you have to pay for dry-cleaning? Do the items in your wardrobe mix and match with other items in your wardrobe? Do you take advantage of stock take sales or end of season clearances to pay less for the things you need?
- Do you use a grocery list or do you impulse buy as you walk up and down the aisles?
Tidy up your superannuation
- Do you have multiple super accounts? Consider consolidating your accounts to save fees, but be wary not to mess up your insurance entitlements.
- Are you invested in the best investment option for your stage of life? If you are a long way away from retirement, then you have time to ride through sharemarket corrections and can afford to be at the growth end of the spectrum. If you are nearer to retirement then maybe you should be being more conservative to protect your capital.
- Do your super funds have your correct personal details? Have you changed address, phone number or email address? Keep your details up-to-date so your money doesn’t end up in lost super.
- Make extra contributions and maximise the tax result. The sooner you make some extra contributions to super, the less sacrifices you will need to make in the future and the more financial choices you will have. You can now claim superannuation contributions personally up to specified limits.
Change your money habits
Making small changes to your everyday spending can help boost your savings throughout the year.
- Consider making your lunch at home rather than buying it.
- Borrow books and DVDs from the library.
- Avoid using your credit card and only pay with cash.
- Check your bank statements regularly to identify possible errors/scams.
- Cut down your coffee and/or alcohol intake.
- Have people over for dinner rather than going out to restaurants.
- Cut down on your takeaway meals.
Utilising these ideas and others will help you progress down the pathway towards financial security. At Potts & Schnelle, we work with our clients to help them secure their future. Give us a call or request an appointment if you would like to chat about your business, your tax, your investments, or your superannuation.
Salary Packaging and Fringe Benefits Tax – Why bother?
Why is it that some employers offer fringe benefits to reduce their employees’ tax and others don’t? Let’s have a look at Fringe Benefits Tax (FBT) and why it works for tax planning.
By providing some of an employee’s salary package via non-cash benefits, some employers can provide a better take home result for their employees compared to other employers who don’t package. This can help in attracting quality employees at a lower cost than their competitors.
A fringe benefit is generally a benefit provided to an employee that is not in the form of cash. Some typical examples include the provision of a private motor vehicle, payment of meals, school fees or club memberships, provision of a work phone or laptop and the provision of accommodation. Prior to the introduction of FBT in 1986, these benefits were tax-free to the employee and fully deductible to the employer.
FBT was introduced to impose tax on the employer on the private use value of the fringe benefits provided to the employee. The FBT rate is the maximum marginal tax rate applicable to individuals, which is currently 47%. The tax is payable by the employer and no tax is payable by the employee.
So why would an employer want to provide a fringe benefit to an employee and potentially pay 47% tax on its value, whilst the employee walks away tax-free?
The answer is that the FBT is factored in to employee salary packages and in many circumstances, the FBT can be reduced or avoided. Therefore, by providing attractive salary packaging options, an employer can utilise the FBT system to get favourable tax outcomes for their employees, making themselves more desirable than other employers who don’t package.
Some of the options used include:
- FBT on a benefit is reduced by any amount that would have been tax deductible to the employee. So things like a work phone, professional subscriptions, union fees, training and work travel are generally FBT free because the employee would have been able to claim the cost personally. So, because no FBT is payable, some employers happily pay these expenses for their employees, hence adding value to their employees’ salary/wage packages.
- Some employers, including PBIs and public hospitals are totally exempt from FBT. This results in the provision of the fringe benefit being very tax advantageous to the employee. Historically, this exemption was exploited and in recent years there has been a cap placed on the maximum amount of exempt fringe benefits that can be provided to an individual employee. That cap is currently either $17,000 or $30,000 depending on the nature of the institution/employer.
- There are some alternative calculation methods available on some benefits which can pass on a taxation advantage to the employee. Motor vehicle and housing benefits are common examples and it is possible to get some tax deductions for essentially private expenses.
- If an employee contributes to the cost of the benefit from their after tax pay, then the FBT is reduced/eliminated. So, if an employee’s tax rate is less than the FBT rate of 47% (<$180,000 taxable income), it makes sense to get the employee to contribute enough from their after tax pay to eliminate the FBT. This increases the value of the salary package arrangement.
The FBT regime, when managed correctly, can provide some significant negotiating advantages to employers when trying to attract quality employees. It is, however, very complicated and you should seek professional advice before proceeding with any salary packaging options.
At Potts & Schnelle Corowa, we are happy to provide independent, third-party advice to anyone considering salary packaging options. Please contact us on (02) 6033 2233 to make an appointment with a fringe benefits tax specialist.
Residential Aged Care – A Daunting Prospect?
By Demelza Lister
It can be a daunting prospect moving a loved one into a residential aged care facility and it’s one that we regularly share with clients as that time looms on the horizon.
There is usually a wild cycle of emotions to cope with:
- There is the feeling of guilt – Are they ready?
- Am I being selfish? Should I, could I, keep caring for him/her at home?
- Which follows to the logistics of where should they go? When?
- What will we do with the house, the furniture, the dog?
In addition to these emotional and logistical decisions, you also have to consider the financial aspects. The costs to enter an aged care facility can be very high and a number of factors must be considered including:
- The costs of firstly entering the facility
- The ongoing fees
- The effect on their social security benefits
- Taxation implications that may arise from selling assets to pay for entering a facility
- Choosing appropriate investments that are effective for tax and social security purposes
- Planning how these changes may affect their Estate Plan; and
- Simply understanding the payment options available to them and the implications of each.
The financial aspects of aged care are complex and require a solid understanding of how the rules impact on social security and the tax system. Most clients meet with us after the potential resident has had their health situation assessed by an aged care assessment team (ACAT) and we then help them understand the financial rules.
The cost components associated with new people entering and residing in an aged care facility can be summarised as follows:
1. Accommodation Payment
The accommodation payment can be a lump sum payment known as a Refundable Accommodation Deposit (RAD) or Refundable Accommodation Charge (RAC), depending on the value of your assets. Generally, the deposit is limited to a maximum of $550,000 and is fully refundable. Alternatively, if the resident can’t pay the lump sum, then they can pay a daily amount known as a Daily Accommodation Payment (DAP) or Daily Accommodation Charge (DAC). This can be an expensive option for some.
2. Basic Daily Fee
This fee is generally paid by all residents and covers the daily living costs including nursing, personal care and meals. The fee is calculated as 85% of the max. single age pension payment. The current rate to 19 September, 2018, is $50.16 per day. The fee is usually paid fortnightly or monthly in advance and is payable even if you are temporarily away from the facility.
3. Means Tested Fee
The Means Tested Fee is assessed on a combined income and assets test. The income test is assessed as 50% of your assessable income over an income free area of $26,764.40 pa (for singles) and $26,244.40 pa (per member of a couple). The assets test is calculated as the sum of 17.5% of assessable assets between $48,500 and $165,271.20; 1.0% of assessable assets between $165,271.20 and $398,813.60 and 2% of assessable assets over $398,813.60. This fee has a lifetime cap of $64,715.36 and once a resident has paid this amount over the years, they will no longer pay a means tested fee for any day, regardless of whether they change aged care facilities.
As mentioned, the financial rules are complex and most people only encounter them once or twice in a lifetime. We are performing these calculations on a regular basis and have skill and experience in completing the paperwork required by CentreLink to determine the means tested fee.
Should you require advice in this area please do not hesitate to contact Potts & Schnelle at 25 Queen Street, Corowa and 75 Main Street, Rutherglen, Ph 02 6033 2233.
Talking Money – Super choices for large tax refunds
Many of our clients are currently receiving large tax refunds when lodging their 2018 income tax returns because they are claiming personal superannuation contributions. If you earn most of your income from employment, you may want to make personal deductible superannuation contributions instead of, or in addition to, salary sacrifice.
Personal Super Contributions are now tax deductible
Since 1 July 2017, employees have been able to choose to claim personal super contributions as a tax deduction in their own tax return.
Like salary sacrifice, personal deductible contributions are generally taxed at 15% on their way into the super fund, which is usually better than paying your marginal income tax rate of up to 47%.
Some key differences are that, with personal deductible contributions:
- you don’t have to enter into an agreement with your employer
- you can contribute using available money from a range of sources, such as your after-tax pay, your savings, a windfall, or the sale of assets
- you can contribute any time in the financial year, either in regular instalments, as a lump sum or both, and
- you can easily increase or decrease the amount you contribute in line with your income and expenses.
Claiming the tax deduction
To claim a personal super contribution as a tax deduction, there are some very important steps you’ll need to follow. First, you’ll need to submit a valid ‘Notice of Intent’ form with your super fund and receive an acknowledgement back from the fund. You also need to make sure this happens before you complete your tax return, start a pension, or withdraw or rollover the money. Otherwise you may not be eligible to claim a deduction for the full amount you want. Other conditions may also apply.
Which option is best for you?
Personal deductible contributions could be worth considering if:
- your employer doesn’t offer salary sacrifice
- salary sacrifice is available but it reduces other benefits such as SG contributions, holiday pay or leave loading, or
- you want to make a concessional contribution using a bonus or another benefit or entitlement already accrued and you haven’t got the right salary sacrifice arrangement in place.
- you want more control over how much you contribute and when the contributions are made.
Alternatively, Salary sacrifice might be a better option if you’re not the most disciplined saver. Importantly, with salary sacrifice, the contributions go straight into super from your pre-tax pay before you get a chance to spend the money.
You could even consider using both these options, combining the discipline of salary sacrifice with the flexibility of personal deductible contributions.
For example, you may want to arrange to sacrifice some of your pre-tax salary each pay period and make a personal deductible contribution at the end of the financial year when your cashflow and tax position is clearer.
You could also time the personal deductible contribution in the lead up to 30 June to make the most of the $25,000 concessional contribution cap.
Could you benefit from making personal deductible contributions?
If you’re thinking about investing more in super, we can help you decide whether making personal deductible contributions is right for you. We can also look at what else you could be doing to help you achieve the retirement lifestyle you want, including options outside the superannuation environment.
To discuss your personal situation, call us on 02 6033 2233, mention this article and ask for an appointment with one of our financial advisers for a half hour free analysis.
Our Greatest Challenges in the life of a small business owner/manager
With the financial year end looming, it is an opportune time to reflect on our businesses. The life of a small business owner/manager is very challenging. It is very easy to keep doing things the same way as before. However, for long term survival it is important to sit back from time to time and reassess what we have achieved and where we are headed.
We find it worthwhile to think about what will be our greatest challenges over the next 12-24 months. Here are a few ideas/questions to consider:
Sales are often the key driver of your business. Some of the challenges for small businesses are:
- How do we grow our sales?
- What should we be aiming to sell?
- How do we improve the gross profit on each sale?
- Where are our customers going to come from?
- How can we convince customers to buy from us instead of our competitors?
- How much do we have to sell to make a profit?
- How much stock should we hold and what type?
- What is our optimum price where we make the sale but also make an adequate profit?
- What is our perceived selling difference?
- Is our market disappearing?
Whether your business is just you or whether it employs many, the people in your business raise their own set of challenges:
- Have we got the right number of staff?
- Have we got the appropriate skills to serve our customers and run the business?
- How can we attract and retain key people and move on the ones that we don’t want?
- Are our wages competitive?
- Are we paying above the market? Is our wages bill too high?
- How will we keep everyone motivated?
- Are there any Work Health & Safety risks that aren’t being managed?
- How strong is our cashflow, can we pay our bills on time now and in the future?
- Do we need to review our banking arrangements, are we getting the best deal?
- Are our loans set up the best way for our cashflow and profitability?
- How can we collect our accounts receivables quicker?
- Can we negotiate better deals with our suppliers?
- Are our insurances up-to-date and do we have appropriate cover?
- Do we make it easy for customers to pay us?
- Are we, as owners, earning an adequate profit to justify the amount of money we have invested in the business?
- Are we building wealth?
- Do we have the right equipment?
- When will we need to update equipment and what will it cost?
- Is our location still right or should we be moving to another site?
- Are our processes efficient or could we be doing things better?
- What changes are on the horizon? Are we set up to take advantage of new opportunities?
Obviously, it’s difficult to address all of these issues and still put out the daily spot fires. Nevertheless, by reflecting on these things, priorities will emerge and changes will happen gradually, helping to secure the longevity of your business.
At Potts & Schnelle we are passionate about small business. If you would like to talk to us about any of these issues, please give us a call – 02 6033 2233.
Talking Tax – Top10 Tax Saving Ideas
With 30 June just around the corner, we’ve come up with these last minute tax saving ideas for individuals.
1. Keep your receipts.
Keeping good records is the best way to make sure you claim every expense you are entitled to. Make sure you’re organised and it’s easy. Spend 5 to 10 minutes per week organising your paperwork and storing the information relevant to your tax return in a safe place.
2. Make tax-deductible donations.
Donations to tax-deductible charities are an easy way to reduce your taxable income. Keep records of the money that you donate and include that on your tax return. This will reduce your income and in turn reduce the tax you pay. Win Win!!
3. Buy some work related uniforms, protected clothing and boots.
If protective clothing is required for your work, or if you have an ATO approved or compulsory uniform, then the cost of purchasing these items can be tax deductible. Once you have the clothes, you can claim alterations, embroidery, laundry and dry cleaning too. Keep your receipts!
4. Buy work related tools
If you are a tradie, then any tools you buy for work purposes can be claimed (outright or depreciated). If you have an office job, then a laptop or IPad might be deductible if you use it for work purposes. Don’t forget ink cartridges, paper, sun protection items, manuals and stationery.
5. Pay up your union dues and professional subscriptions.
If you owe money for your union dues or for subscriptions to any work-related organisation that you are a member of, pay up the amount owing before 30 June and claim that on your tax return. Payments up to 12 months in advance are usually deductible in the year of payment.
6. Make tax-deductible contributions to your superannuation fund.
If you are under the age of 65, you are allowed to make concessional contributions to your superannuation fund of up to $25,000 pa. This amount includes any contributions that your employer may have made on your behalf, such as the 9.5% SGC. If you have available cash, you can top up your super to the $25,000 concessional cap and claim the amount in your personal tax return. This will reduce your taxable income and reduce your tax payable. Note that any contributions made, must be received by the superannuation fund’s bank account prior to 30 June to make a claim.
7. Review the work usage of your mobile phone.
If you use your mobile phone for work purposes, review the percentage of use for work purposes and claim a percentage of your total telephone costs as a tax deduction. The taxation office would expect you to fully examine a month’s telephone bill to determine the work use percentage. Keep this amongst your taxation records.
8. Home Office Expenses
Don’t forget that if you do any work related things at home you can claim for part of the cost of a home office. So, that online training course, filling in time sheets, issuing invoices or writing and proof reading a report, all add up. Work out the hours spent and talk to your tax agent about it. Your internet cost may be deductible too.
9. Travel Costs
If you have to travel for work purposes, then you can claim for unreimbursed amounts of your motor vehicle costs, accommodation, e-tags, parking, trains, trams, buses and some meal costs. Estimate your kms travelled and keep records of all the rest.
10. Realise capital losses.
If you have made a capital gains throughout the year, consider selling other assets and/or investments which will result in a capital loss. This capital loss can be offset against the capital gain to reduce the tax payable on the gain.
Of course, these are all last minute tactics and the information is general in nature. The best way to minimise your tax is to take a longer term view and structure some planning to utilise tax savings to build long term wealth. If you would like to discuss your personal circumstances with a taxation professional, call Potts & Schnelle now (02 6033 2233), mention this article, and receive a free initial appointment.
5 Facts You Need To Know When Building Your Retirement Nest Egg
Given the demands of everyday life, planning for your retirement and more specifically, building a retirement nest egg, may be a relatively low priority. You may think that you still have plenty of time, but before you put off planning for your retirement any longer, here are some key facts you should consider.
Your retirement could last 30 years or more
A male, currently aged 65, has a future life expectancy of 19 years and for females, currently aged 65, it’s 22 years. But these are just the averages, (so half of us should live longer) and they are increasing steadily. As these trends continue, your retirement could stretch to three decades, or maybe even longer.
You shouldn’t rely on the age pension
The full single rate age pension only provides around 25% of average weekly male earnings. That will only give you a very basic existence. What’s more, qualifying for the age pension may become more difficult in the future. Given that our population is ageing, statistically there are more people who are of pension age. With limited government resources, one would imagine that the rules will get tougher and they already have.
You shouldn’t rely on an inheritance
Your parents may end up spending all of their savings and may even need to downsize their home to help make ends meet. We are finding this more and more common as aged care costs continue to climb and as people live longer their wealth is eroding fast. So, if you’re relying on an inheritance to fund your retirement, you could be disappointed.
You might not have enough super either
With some of your money going into super through compulsory employer contributions, you’re off to a good start. But if you are assuming that those employer compulsory contributions will mean you will have enough super to get you through your retirement, then you could be in for a nasty surprise. Research conducted by Rice Warner Actuaries revealed that Australia has a shortfall in super of close to $1 trillion.This means that many Australians will not have enough super to fund their retirement.
Start planning now
Thankfully, with a bit of preparation, it’s possible to plan for a long and comfortable retirement. Strategies like salary sacrificing into super, making lump sum contributions, spouse contributions, or using a transition to retirement strategy are all smart strategies to consider, to help boost your super. Some of them may have some immediate tax benefits too. Once you reach preservation age (currently 57yo) it’s also possible to use your super to start a pension that pays you a regular income. Some pensions even guarantee to pay you an income for the rest of your life, negating the risk of outliving your savings.
Talk to a retirement planning expert
If you want to start building your nest egg, or if you want to see if you are on track to having enough for retirement, you should speak to a financial adviser. They can help you set realistic goals and put a plan in place to achieve them.
Call Potts & Schnelle now Ph 02 60332233 and make an appointment to discuss your personal situation with one of our financial planners.
Picking a retirement date is influenced by age, savings and holiday plans, but what many people don’t realise, is that the taxation outcome can vary greatly from case to case.
Age Pension Entitlements
For those born before 1 January,1954, the qualifying age for the Centrelink Age Pension is currently 65½ yo, and is increasing so that for those born after 1 January 1957, the qualifying age is 67 yo. For many people, this is the date that they choose to retire because a full or part age pension will help to supplement their living costs, therefore reducing and/or removing their need to work for an income.
However, at this age, taxpayers also become entitled to a “senior age person tax offset” which lifts their effective tax-free threshold to approximately $29,000 pa. This additional tax free amount can work very nicely hand-in-hand with the timing strategies mentioned in the coming paragraphs to help reduce tax payable.
When you retire from the workforce you will most likely be entitled to receive accumulated unused long service leave and/or annual leave. The taxation payable on these amounts will differ depending on what time of year you retire. Essentially, since 17 August 1993, there are no concessional tax rates applicable to these amounts, they are taxed at your marginal tax rate. Given that our marginal tax rates increase as our taxable income increases, it makes sense to receive these lump sums in a financial year when you have less, rather than more, other taxable income.
As an example, if you retire on 30 June, given that you will most likely have already received 12 months’ work income, your marginal tax rate will be considerably higher than if you receive the lump sum on 1 July and have little to no other income for the upcoming year ahead. Consequently, the financial advantages of working a few extra days, weeks, or months, to enable the accrued lump sum to be received in a new financial year can be substantial. For example, 10 weeks’ worth of termination payments at $1,500pw received prior to 30 June, could incur tax of approximately $5,000 compared to $nil if received on/or after 1 July.
Week by Week
However, another consideration with regard to termination payments, is to consider having the entitlements paid out to you week by week, rather than as a lump sum. When receiving the entitlements week by week, you are at the same time accumulating additional entitlements, resulting in a larger dollar payout. For example if you have six months annual and long service leave owing to you and you arrange to have that paid to you week by week before choosing to retire/terminate, then during that six months period you will accumulate an additional 2½ weeks annual leave/long service leave worth say $3-4,000. This strategy might be able to be combined with the taxation strategy mentioned in the previous paragraph to push your ultimate retirement date and the receipt of some of the termination payments into a new financial year.
If, on retirement, you plan to utilise superannuation to pay for your living costs, then you need to consider the taxation applicable to the future withdrawals from your superannuation fund. If you are aged 60yo+, then in most instances any withdrawals that you make from superannuation either as a lump sum or as a pension will be tax-free. However, if you are <60yo, there are a variety of taxation outcomes ranging from tax-free, through to a marginal tax rate which could be as great as 49%. Withdrawing as a lump sum when you are <60yo is generally a better tax outcome for small amounts than taking a pension. However, there are rules that limit the taxation concessions on the amounts withdrawn.
Superannuation Fund Taxation
Taxation paid by your superannuation fund on your share of the earnings differs depending on whether your superannuation is in accumulation phase or pension phase. On the assumption that you have permanently retired from the workforce, if you’re superannuation balance has been converted to a pension, then your share of the superannuation fund’s income will be tax-free. However, if you are still in accumulation phase, drawing lump sums from time to time, then your share of the superannuation fund’s income will be taxed at 15%. This can be quite a considerable amount on larger balances. For instance an accumulation fund with a balance of $600,000, earning 10% pa will pay tax of $9,000 pa, whereas the same amount in a pension fund will pay $nil. That’s a business class airfare to Europe each year!
The timing of your retirement can significantly affect the taxation payable on your personal income and on the tax paid on your superannuation savings. We highly recommend that you consult with your financial planner or taxation adviser before locking in your retirement date.
If you would like to talk to the specialists at Potts & Schnelle about this, please mention this article for a FREE initial consultation. Phone (02) 6033 2233 for an appointment.
How Much is Too Much? – Working out the Ideal Price
We are entering an era where businesses such as Amazon and other large, online retailers are providing serious price competition to existing businesses. To remain viable, small businesses need to focus on the value they, as a small business, can add to the sale, and then profit from that additional value.
Most of us, as consumers, have a fairly good idea of what we are prepared to pay for a product/service. But, as a business operator, the question is, how can we find out what that price is? And why is that price different from customer to customer?
So, how do we determine what that ideal price is and if our customers are prepared to pay more than the current price?
Factors that affect this include:
1. Determine what you are actually selling. Is it just a basic product/service, or is there more to it than that? Does your product/service come with other benefits? Are there some intangible benefits or feelings that massage the ego of the customer or improves their overall life? What are they?
An example of this is that we know people will pay more for a vehicle from Mercedes, or BMW, compared to a similarly featured vehicle from Hyundai, or Kia. Sometimes the benefits can’t be seen, but as a business, you have the ability to price in a difference based on the perception of the customer.
2. Who is your ideal customer and where does your product/service sit in their personal value chain? Are they prepared to sacrifice other products/services in order to buy yours? If so, to what extent?
An example would be, if you sell mattresses, then a customer who is buying for themselves will be more focused on the comfort of the mattress vs the price. Whereas, the same person buying a bed to furnish an investment property would be more focused on the price, rather than the quality. You should be able to extract a higher price from the first scenario.
Most small businesses initially determine their prices by making comparisons to products and services sold by other similar businesses, with scant regard to their costs or desired profit. This is a good starting point but nothing else.
To maintain market share, or to at least maintain profitability, in this changing world, it is important to review what you are selling and what value-adds are attached to your product/service. By determining what your value-adds are, you can then highlight them in your sales process. You need to justify your customer’s purchase decision to buy from you, rather than an online dealer. These value-add items mean that you may also be able to justify a price that is higher than the online retailers, which ensures that your business remains viable and profitable.
Often the value-add is as simple as the face-to-face relationship that you can establish with the customer, reinforcing that what they are buying is exactly what they need/want. For example, a clever shop assistant in a clothing outlet can highlight that an outfit being sold to a customer will be perfect for the upcoming occasion and help them visualise the wonderful experience that the customer will have at the occasion because they are wearing this particular, unique, personalised outfit. Whereas an online website can never achieve that level of personal interaction, focusing rather on colour, size, delivery time and price. That personal service is worth paying for!
Obviously, to run a profitable business, we need our sales revenue to be higher than our costs. For long term success, we need the sales revenue to be repeatable. Therefore, we need to have happy customers who will return to buy from us again and again and who will recommend us to other new customers.
As a business owner, the ideal price is the highest price you can charge a customer and still have the customer feel as though they’ve received value for money. This means that they will happily return because of the perceived value that they have received, but also means that you have maximised your revenue and therefore, hopefully your profit from the transaction as well.
At Potts and Schnelle, we are happy to talk to you about your business model and your marketing ideas. Call us for an appointment on Ph 02 60332233.
Insurance – How much is enough?
We had a case recently of a client who was in severe pain from her knee, and needed a replacement. The dilemma for her was that if she took off the 4 months required to recover from a knee operation, then how would they meet their home loan repayments and keep up with their other household costs? She was the primary earner in her family as her husband was suffering from a long running illness and only earning sporadic part time income. She did have 4 weeks of personal leave owing to her, but that wasn’t enough to get them by. They had little in savings, surviving with a growing family on essentially one income.
The good news was that she had taken out Income Protection Insurance many years ago and had maintained the cover even though it was getting quite expensive. The problem was that although she was in pain, she was still functional at work and so the surgery was effectively “elective”. Consequently, she was still capable of earning an income and it was questionable, whether the insurance company would cover her for “lost income”.
We queried the insurance company and they agreed that they would pay her under the policy, even though the operation was effectively elective. She had her operation, the insurance company paid up and she is now back at work pain free and the family finances are no worse off.
The moral of the story is that good quality insurance policies with good quality companies are worth the few extra dollars.
With the New Year upon us, we are recommending that you review your insurances to make sure they are adequate and suitable to your personal needs. Researchers commonly find that most Australians are “chronically under-insured”. That means that they don’t have enough cover and consequently, in the event of their death or illness, they will not only leave an emotional hole in the heart of their family, they will also leave a financial hole in their future.
Most of us have no idea how much insurance is enough so we let someone else make the decision for us. The most common amounts covered are, firstly, to pay out loans (because the bank said it was a requirement) and secondly, the default amount provided by our superannuation funds (because we didn’t make a choice).
There is nothing wrong with that, as something is better than nothing, but really, what is the right amount and will the insurance company pay up when you lodge a claim?
The answer is, it all depends! Answers to the following questions will help you decide how much is right for you:
- How much debt do we have?
- How much savings/superannuation do we have?
- What other financial costs do we have?
- What can we afford?
When determining affordability, remember that generally, premiums get higher as you get older, so consider taking out a level premium option if you think you will need the cover for a long time. Level premiums start out more expensive, but work out cheaper over the long run. Consider splitting the policy with a level premium for long term needs and a stepped (cheaper) premium for short term needs.